Alphamega Hypermarkets’ IT department has received a significant distinction, having been certified with the international standard ISO/ IEC 20000 for IT Service Management. By securing this certification, Alphamega Hypermarkets has become one of the first retail companies in Cyprus to be distinguished for meeting internationally-recognised standards for the constant provision of high-quality IT services.
ISO/IEC 20000 establishes a comprehensive and rigorous framework of best practices that ensure the alignment of
