CORE JOB INFORMATION
Department : Front Office
Working hours : Full time – 38 hours per week – 5 days per week
Position reports to : Reservation Supervisor
PROFILE
The Reservations Officer will be responsible for handling reservations, inquiries and cancellations, respon-ding to communications from guests and clients, and creating/maintaining reservation records, by ensuring product quality standards are met and that optimum service is provided at all times.
MAIN RESPONSIBILITIES
